Terms and Conditions

Terms and Conditions

By placing an order with Rolex Plastics & Printing Ltd or Rolex Printing through the www.rolexprinting.com or www.rolexplatics.com web sites, you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.

Definitions
“We” and “us” means Rolex Printing and Rolex Plastics & Printing Ltd.
“You” means the person and the business or company placing an order.

Language: It is the express wish of the parties that this Agreement and any related documentation be drawn up in English. Il est de la volonté expresse des parties que cette convention ainsi que tout document connexe soient rédigés en langue anglaise.

“The contract is agreed” – by completing and submitting an electronic order form, you are requesting a quote, uploading artwork, or making an offer to purchase products which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.

By using the website to buy products online or uploading artwork, you confirm that you are at least 18 years old.

Ordering
By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order:

You will be contacted by phone or an email to acknowledge your order. It will confirm which products you have ordered, but it may not constitute an acceptance of your order. You may be directed to a third-party site to complete your order.

We do not have to accept your order, and for example, we will not accept your order if:

  • We do not have the products in stock
  • Your payment is not authorized
  • There is an error on our website regarding the price or other details of the products
  • You have canceled your order

We reserve the right to refuse any order.

Returning products after sending

Each product sold through Rolex Printing and Rolex Plastics & Printing Ltd. are guaranteed. If you are not satisfied with the product after receiving it, contact us to remedy the fault within 30 days of receiving the product.

Pricing and payment

Prices throughout the website are quoted in Canadian dollars. Shipping and handling costs, if any, will be added to the total price of your purchase.

While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.

Unless your business has an approved account limit with us, your payment card will be debited for your order at the time the order is placed. By submitting an online order with Rolex Printing or Rolex Plastics & Printing Ltd websites, you expressly agree not to request a ‘charge back’ of any fees or payments for said orders, and that no dispute with Rolex Printing or Rolex Plastics & Printing Ltd. will be raised with or adjudicated by the credit card company. Rather, you agree to contact Rolex Printing directly to resolve the issue.

Changes to Terms & Conditions for buying products online

We reserve the right to change these Terms & Conditions for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying products online, you must not place any further orders.

These Terms & Conditions for buying products online are governed by the law of the British Columbia and you and we agree to use the British Columbia courts should any dispute arise.

If any part of these Terms & Conditions for buying products online is found to be invalid by law, the rest of them remain valid and enforceable.

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